It's the cycle of life. As we buy new vehicles, we trade others in; frugal used-car owners buy those, and sell their older vehicles. And in turn, a tired heap of a vehicle is retired. Trouble is, we're not retiring as many vehicles as we used to. The average vehicle in the U.S. is now about ten years old (9.9 actually), and probably, if it's the...
Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI) Study—the big annual study that gauges multiple aspects of dealership service after the sale. Overall, Lexus ranked at the top among all brands, and it was the top-performing luxury...
Could ignition interlocks, which help prevent people from drunk driving, be installed on a much larger scale? Perhaps even so well-integrated in some vehicles that all you'd have to do is tough the steering wheel or ignition button? Those are aims of a bill introduced this past week by Senators Udall (D-NM) and Corker (R-TN). The Research of...
It's the cycle of life. As we buy new vehicles, we trade others in; frugal used-car owners buy those, and sell their older vehicles. And in turn, a tired heap of a vehicle is retired. Trouble is, we're not retiring as many vehicles as we used to. The average vehicle in the U.S. is now about ten years old (9.9 actually), and probably, if it's the...
Lexus and MINI are among the brands with the best dealership service. That's according to the J.D. Power and Associates' 2011 U.S. Customer Service Index (CSI) Study—the big annual study that gauges multiple aspects of dealership service after the sale. Overall, Lexus ranked at the top among all brands, and it was the top-performing luxury...
Could ignition interlocks, which help prevent people from drunk driving, be installed on a much larger scale? Perhaps even so well-integrated in some vehicles that all you'd have to do is tough the steering wheel or ignition button? Those are aims of a bill introduced this past week by Senators Udall (D-NM) and Corker (R-TN). The Research of...
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